Dell Conducting Freshers Exclusive Walk-in Interviews for Technical Support Associate in Gurgaon, Noida, Delhi on 22nd November 2016. Dell BPO Walkin Interviews. Dell Freshers Walk-in Interviews. Dell hiring Fresher Graduates as Customer Care Representative through BPO Walkin Interviews. Interested candidates can attend Dell Fresher Walkin for Voice Process on 22nd November 2016.
Dell Fresher Walkin on 22nd November 2016
Designation: Client Technical Support Associate
Job Location: Gurgaon
Experience Grid: Fresher or 0 Months - 30 Months experience
- Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have an excellent communication skills.
- Both side transport facility available.
- Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- MBA/MCA with relevant 6 months of work experience are eligible.
- Tech's are not eligible for Dell Fresher Walkin.
Dell Fresher Walkin Date & Venue
Interview Date: 22nd Nov 2016
Interview Timings: 12 pm to 4:00 pm
Interview Venue: Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road Sector-43, Gurgaon – 122002, Haryana
Functional Area: ITES, BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice Process
Role: Associate/Senior Associate - (Technical)
Key skills: Technical Support, Customer care, US calling Inbound Process, BPO, TSO, TSE Calling, Technical Sales, Voice, international bpo, Dell Fresher Walkin, bpo fresher, customer care executive, customer service representative, cce, customer care officer
Dell Fresher Walkin November 2016